Order No €0.00 Total Paid if TeraWallet balance is greater than the purchase
- 1 posts
- 2 voices
- Reply
Conversation
2 posts · 2 voices-
July 20, 2023 at 5:53 pm #4486
Hello everyone,
i have the following problem with TeraWallet. When a customer makes a purchase and his TeraWallet balance is greater than the purchase, in Woocommerce administration, the order should show €0.00 as the total paid. TeraWallet balance was €200.00.This is the example with balance greater than spending:
Items subtotal: €88.52
Shipping: €0.00
Tax: €19.48
Total orders: €108.00
paid:
€108.00
07/20/2023 via Wallet Payment
And there is no refund via wallet.This is an example with a balance lower than the expense, here we see that the total paid is only the difference between the wallet and the bank transfer:
Items subtotal: €74.02
Shipping: €5.00
Tax: €16.28
Total orders: €28.70
paid:
€28.70
11/07/2023 by bank transfer
Where instead the refund via wallet is present:
Refund Via wallet -€66.60Why?
-
Wallet payment works in two different ways 1) As a WooCommerce payment gateway and 2) As partial payment. You can process the order refund as a normal WooCommerce refund for case 1. And for case 2 you can refund the partial payment amount by clicking on the wallet refund button.
Post a reply
Paste the exact error, your WooCommerce + WordPress versions, and any relevant steps. Screenshots help.
You must be logged in to reply to this topic.
Still stuck?
Three fast ways to keep moving if the thread above didn't resolve it.