I have the same problem

Yes, I have the same issue when issuing a refund via Wallet. The system does not process the refund and hangs on screen. A refresh shows the refund has been issued but the wallet has not updated to reflect the refund and also the order status has not been changed to “Refunded” . This occurs when running the version 1.5.9/8 – I reverted to ver 1.5.7 and it is working correctly after the downgrade.

I have also tried tis across a number of sites with the same result.

WooCommerce version: 9.4.3
WordPress version: 6.7.1
PHP version: 8.3.14

This is the error I found in the log under the name of FATAL ERROR.
Occurred when trying to make a refund with TeraWallet, the page after clicking on the “Refund with TeraWallet” button remains pending and generates an error 500. If I reload the page in the order I find the refund made but in the customer’s balance there is no trace of the credit.
What do you think is happening?

WordPress: 6.7.1
WooCommerce: 9.4.3
TeraWallet: 1.5.9

thanks to everyone

mauro

2024-12-04T13:23:08+00:00 Critico Uncaught Error: Call to undefined method Automattic\WooCommerce\Admin\Overrides\OrderRefund::get_customer_id() in /home/customer/www/roderi.it/public_html/wp-content/plugins/woo-wallet/includes/class-woo-wallet-cashback.php:76
Contesto aggiuntivo
{
“error”: {
“type”: 1,
“file”: “/home/customer/www/roderi.it/public_html/wp-content/plugins/woo-wallet/includes/class-woo-wallet-cashback.php”,
“line”: 76
},
“remote-logging”: true,
“backtrace”: [
“”,
“#0 /home/customer/www/roderi.it/public_html/wp-content/plugins/woo-wallet/includes/class-woo-wallet-ajax.php(193): Woo_Wallet_Cashback::calculate_cashback(false, 34149, true)”,
“#1 /home/customer/www/roderi.it/public_html/wp-includes/class-wp-hook.php(324): Woo_Wallet_Ajax->recalculate_order_cashback_after_calculate_totals(false, Object(WC_Order_Refund))”,
“#2 /home/customer/www/roderi.it/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)”,
“#3 /home/customer/www/roderi.it/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)”,
“#4 /home/customer/www/roderi.it/public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-order.php(1967): do_action(‘woocommerce_ord…’, false, Object(WC_Order_Refund))”,
“#5 /home/customer/www/roderi.it/public_html/wp-content/plugins/woocommerce/includes/wc-order-functions.php(616): WC_Abstract_Order->calculate_totals(false)”,
“#6 /home/customer/www/roderi.it/public_html/wp-content/plugins/woo-wallet/includes/class-woo-wallet-ajax.php(279): wc_create_refund(Array)”,
“#7 /home/customer/www/roderi.it/public_html/wp-includes/class-wp-hook.php(324): Woo_Wallet_Ajax->woo_wallet_order_refund(”)”,
“#8 /home/customer/www/roderi.it/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)”,
“#9 /home/customer/www/roderi.it/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)”,
“#10 /home/customer/www/roderi.it/public_html/wp-admin/admin-ajax.php(192): do_action(‘wp_ajax_woo_wal…’)”,
“#11 {main}”,
“thrown”
]
}

• This reply was modified 1 year, 4 months ago by mauirinho.
• This reply was modified 1 year, 4 months ago by mauirinho.

I have no idea why @subrata is not answering here, however, there is version 1.5.10 (December 12, 2024) available now: Fix:- Refund issue.
I will test that.