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  • Author
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  • #4486
    mauirinho
    Participant

    Hello everyone,
    i have the following problem with TeraWallet. When a customer makes a purchase and his TeraWallet balance is greater than the purchase, in Woocommerce administration, the order should show €0.00 as the total paid. TeraWallet balance was €200.00.

    This is the example with balance greater than spending:
    Items subtotal: €88.52
    Shipping: €0.00
    Tax: €19.48
    Total orders: €108.00
    paid:
    €108.00
    07/20/2023 via Wallet Payment
    And there is no refund via wallet.

    This is an example with a balance lower than the expense, here we see that the total paid is only the difference between the wallet and the bank transfer:
    Items subtotal: €74.02
    Shipping: €5.00
    Tax: €16.28
    Total orders: €28.70
    paid:
    €28.70
    11/07/2023 by bank transfer
    Where instead the refund via wallet is present:
    Refund Via wallet -€66.60

    Why?

    #4496
    subrata
    Keymaster

    Wallet payment works in two different ways 1) As a WooCommerce payment gateway and 2) As partial payment. You can process the order refund as a normal WooCommerce refund for case 1. And for case 2 you can refund the partial payment amount by clicking on the wallet refund button.

Viewing 2 posts - 1 through 2 (of 2 total)
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